A Guide to Mastering Emotional Intelligence

Emotional intelligence (EI) is universally defined as the ability to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate with and relate to others effectively and constructively.  EI is an important, yet undervalued skill to have. While it comes naturally to some, it doesn’t mean it can’t be mastered with proper time and dedication. No matter where you work or how many people you interact with each day, EI can make or break your performance in the workplace and…

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